Hong Kong eMPF complaints reached about 11,500 as of end-February, with 76% handled by the eMPF Platform Company in an average of 18 working days, Financial Services and the Treasury Secretary Christopher Hui said. He said some employers and Mandatory Provident Fund members encountered difficulties when schemes first migrated to the platform, including delays in payment tagging and in identifying voluntary contributions, which meant records were not updated promptly. Hui said