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Vietnam flags regulatory breaches by major insurers


The Ministry of Finance of Vietnam has identified significant regulatory breaches in the sale of insurance products via banking channels by four life insurers: Prudential Vietnam, MB Ageas Life, BIDV MetLife, and Sun Life Vietnam. These violations include insufficient guidance to customers, inadequate advice quality on insurance products, and noncompliance with the premium list approved by the ministry. The ministry's inspection found numerous cases of noncompliance at each insurer. Following the findings, the insurers have been asked to add billions of Vietnamese đồng to their revenue for corporate income tax calculations. The ministry's actions come amid complaints about banks forcing customers to purchase life insurance policies to obtain loans, and using customer deposits to purchase life insurance without informed consent.

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