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Hong Kong banks enhance cybersecurity to combat evolving scams

Hong Kong’s major retail banks are set to bolster their cybersecurity efforts to shield customers from increasingly sophisticated malware scams, according to the Hong Kong Association of Banks. Starting late February 2024, banks will implement enhanced anti-malware protections specifically designed for their customer base and operational systems. These updates come as a response to recommendations from both the Hong Kong Monetary Authority and the Hong Kong Police Force. The initiative includes immediate actions when malware or suspicious applications are identified on a customer’s device. Additionally, banks will conduct thorough reviews of their existing fraud monitoring and customer authentication processes across various service channels to ensure a secure and efficient digital banking experience.


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